Lowe’s Media Network - Self Service

Self Service is a centralized hub for vendors to view their campaign performance and assets.

Tools Used

Lowe’s Media Network - Self Service

Self Service is a centralized hub for vendors to view their campaign performance and assets.

Tools Used

Product Overview

Lowe’s Media Network – Self Service is an internal platform designed to give vendors and internal teams a clear, actionable view of marketing performance. The goal of this redesign was to modernize the interface, make it more intuitive and modular, and align it with how users actually plan and measure campaigns.


The solution involved restructuring the dashboard layout, simplifying how current campaigns are tracked, and establishing a consistent hierarchy across views. This required close collaboration with engineering and vendor partners to balance technical constraints with usability and design system alignment.

May 2025 - Present

Lowe’s Media Network

Product Designer

The Problem

While functional, the original dashboard lacked clarity and consistency. It had not yet been rebuilt within our design system, and its interface did not reflect modern UX standards. Users struggled to interpret metrics quickly, and the layout didn’t support scalable planning or performance analysis.

Goals

  • Rebuild the dashboard using our internal design system for consistency and scalability

  • Modernize the interface to improve clarity and usability

  • Create a modular structure that supports campaign planning, performance tracking, and creative review

  • Ensure the design meets the needs of both internal teams and external vendor partners

Design Process

Exploration

I began with a competitive analysis of similar platforms to understand what vendors typically expect when reviewing campaign performance. Since access to the full vendor dashboard was limited, I also reviewed available views to identify gaps and opportunities for improvement.


This phase helped clarify which metrics mattered most, how they were grouped, and what layout patterns best supported vendor workflows.

Iteration

I restructured the platform into three key pages, each tailored to a specific layer of campaign insight:


  • Overview: high level metrics and graphs

  • Campaign Performance Overview: detailed table with every campaign for a specific vendor

  • Campaign Performance: detailed tables for each channel in a campaign

Final Design

  • Modular layout with consistent hierarchy and reusable components

  • Filtering by channel, campaign, and time range for tailored insights

  • Export options for both complete datasets and filtered views

  • Integrated creative previews linked to performance metrics

  • Full alignment with Lowe’s design system for scalability and consistency

This screen provides a high-level snapshot of campaign performance metrics, designed for quick interpretation by Admin and vendor partners. Key performance indicators (KPIs) such as impressions, clicks, spend, revenue, and ROAS are surfaced at the top using large, legible typography and consistent formatting. Visualizations like the pie chart “Spend by All Channels” and line graph “Clicks & Impressions” offer immediate insight into channel distribution and engagement trends. The layout emphasizes clarity and hierarchy, allowing users to assess campaign health at a glance and identify areas for deeper analysis.

This screen presents detailed campaign performance metrics segmented by channel. While the current view displays Onsite Display, when you scroll down you have access to the other channels.

This screen introduces a carousel of creative assets tied to campaign performance, allowing users to visually assess what’s running. The modal format keeps users anchored in the dashboard while offering a focused view of content.

Reflections

This project reinforced the value of deep collaboration across engineering, product management, and research. Working within technical constraints required thoughtful hand offs, and aligning with the design system ensured cohesion across Lowe’s Media Network.


It also highlighted the importance of designing for both internal clarity and external usability — especially when vendors rely on these tools to make strategic decisions.

Next Steps

  • Continue refining dashboard layouts and filtering interactions based on feedback

  • Expand export functionality with more customizable options

  • Integrate additional creative performance metrics to support richer analysis

  • Improve usability of the Campaign Performance page for faster scanning and comparison

  • Monitor adoption and iterate based on vendor and internal team feedback

Product Launch

In October 2025, the platform I designed and built for Lowe’s Media Network was publicly launched at the Vendor Forum 2025. The rollout was highlighted in Jennifer Wilson’s LinkedIn post, underscoring the importance of empowering partners with actionable insights.

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Lowe’s Media Network - Self Service

Self Service is a centralized hub for vendors to view their campaign performance and assets.

Tools Used

Lowe’s Media Network - Self Service

Self Service is a centralized hub for vendors to view their campaign performance and assets.

Tools Used

Lowe’s Media Network - Self Service

Self Service is a centralized hub for vendors to view their campaign performance and assets.

Tools Used

Product Overview

Lowe’s Media Network – Self Service is an internal platform designed to give vendors and internal teams a clear, actionable view of marketing performance. The goal of this redesign was to modernize the interface, make it more intuitive and modular, and align it with how users actually plan and measure campaigns.


The solution involved restructuring the dashboard layout, simplifying how current campaigns are tracked, and establishing a consistent hierarchy across views. This required close collaboration with engineering and vendor partners to balance technical constraints with usability and design system alignment.

May 2025 - Present

Lowe’s Media Network

Product Designer

The Problem

While functional, the original dashboard lacked clarity and consistency. It had not yet been rebuilt within our design system, and its interface did not reflect modern UX standards. Users struggled to interpret metrics quickly, and the layout didn’t support scalable planning or performance analysis.

Goals

  • Rebuild the dashboard using our internal design system for consistency and scalability

  • Modernize the interface to improve clarity and usability

  • Create a modular structure that supports campaign planning, performance tracking, and creative review

  • Ensure the design meets the needs of both internal teams and external vendor partners

Design Process

Exploration

I began with a competitive analysis of similar platforms to understand what vendors typically expect when reviewing campaign performance. Since access to the full vendor dashboard was limited, I also reviewed available views to identify gaps and opportunities for improvement.


This phase helped clarify which metrics mattered most, how they were grouped, and what layout patterns best supported vendor workflows.

Iteration

I restructured the platform into three key pages, each tailored to a specific layer of campaign insight:


  • Overview: high level metrics and graphs

  • Campaign Performance Overview: detailed table with every campaign for a specific vendor

  • Campaign Performance: detailed tables for each channel in a campaign

Final Design

  • Modular layout with consistent hierarchy and reusable components

  • Filtering by channel, campaign, and time range for tailored insights

  • Export options for both complete datasets and filtered views

  • Integrated creative previews linked to performance metrics

  • Full alignment with Lowe’s design system for scalability and consistency

This screen provides a high-level snapshot of campaign performance metrics, designed for quick interpretation by Admin and vendor partners. Key performance indicators (KPIs) such as impressions, clicks, spend, revenue, and ROAS are surfaced at the top using large, legible typography and consistent formatting. Visualizations like the pie chart “Spend by All Channels” and line graph “Clicks & Impressions” offer immediate insight into channel distribution and engagement trends. The layout emphasizes clarity and hierarchy, allowing users to assess campaign health at a glance and identify areas for deeper analysis.

This screen presents detailed campaign performance metrics segmented by channel. While the current view displays Onsite Display, when you scroll down you have access to the other channels.

This screen introduces a carousel of creative assets tied to campaign performance, allowing users to visually assess what’s running. The modal format keeps users anchored in the dashboard while offering a focused view of content.

Reflections

This project reinforced the value of deep collaboration across engineering, product management, and research. Working within technical constraints required thoughtful hand offs, and aligning with the design system ensured cohesion across Lowe’s Media Network.


It also highlighted the importance of designing for both internal clarity and external usability — especially when vendors rely on these tools to make strategic decisions.

Next Steps

  • Continue refining dashboard layouts and filtering interactions based on feedback

  • Expand export functionality with more customizable options

  • Integrate additional creative performance metrics to support richer analysis

  • Improve usability of the Campaign Performance page for faster scanning and comparison

  • Monitor adoption and iterate based on vendor and internal team feedback

Product Launch

In October 2025, the platform I designed and built for Lowe’s Media Network was publicly launched at the Vendor Forum 2025. The rollout was highlighted in Jennifer Wilson’s LinkedIn post, underscoring the importance of empowering partners with actionable insights.

View Post

Product Overview

Lowe’s Media Network – Self Service is an internal platform designed to give vendors and internal teams a clear, actionable view of marketing performance. The goal of this redesign was to modernize the interface, make it more intuitive and modular, and align it with how users actually plan and measure campaigns.


The solution involved restructuring the dashboard layout, simplifying how current campaigns are tracked, and establishing a consistent hierarchy across views. This required close collaboration with engineering and vendor partners to balance technical constraints with usability and design system alignment.

May 2025 - Present

Lowe’s Media Network

Product Designer

The Problem

While functional, the original dashboard lacked clarity and consistency. It had not yet been rebuilt within our design system, and its interface did not reflect modern UX standards. Users struggled to interpret metrics quickly, and the layout didn’t support scalable planning or performance analysis.

Goals

  • Rebuild the dashboard using our internal design system for consistency and scalability

  • Modernize the interface to improve clarity and usability

  • Create a modular structure that supports campaign planning, performance tracking, and creative review

  • Ensure the design meets the needs of both internal teams and external vendor partners

Design Process

Exploration

I began with a competitive analysis of similar platforms to understand what vendors typically expect when reviewing campaign performance. Since access to the full vendor dashboard was limited, I also reviewed available views to identify gaps and opportunities for improvement.


This phase helped clarify which metrics mattered most, how they were grouped, and what layout patterns best supported vendor workflows.

Iteration

I restructured the platform into three key pages, each tailored to a specific layer of campaign insight:


  • Overview: high level metrics and graphs

  • Campaign Performance Overview: detailed table with every campaign for a specific vendor

  • Campaign Performance: detailed tables for each channel in a campaign

Final Design

  • Modular layout with consistent hierarchy and reusable components

  • Filtering by channel, campaign, and time range for tailored insights

  • Export options for both complete datasets and filtered views

  • Integrated creative previews linked to performance metrics

  • Full alignment with Lowe’s design system for scalability and consistency

This screen provides a high-level snapshot of campaign performance metrics, designed for quick interpretation by Admin and vendor partners. Key performance indicators (KPIs) such as impressions, clicks, spend, revenue, and ROAS are surfaced at the top using large, legible typography and consistent formatting. Visualizations like the pie chart “Spend by All Channels” and line graph “Clicks & Impressions” offer immediate insight into channel distribution and engagement trends. The layout emphasizes clarity and hierarchy, allowing users to assess campaign health at a glance and identify areas for deeper analysis.

This screen presents detailed campaign performance metrics segmented by channel. While the current view displays Onsite Display, when you scroll down you have access to the other channels.

This screen introduces a carousel of creative assets tied to campaign performance, allowing users to visually assess what’s running. The modal format keeps users anchored in the dashboard while offering a focused view of content.

Reflections

This project reinforced the value of deep collaboration across engineering, product management, and research. Working within technical constraints required thoughtful hand offs, and aligning with the design system ensured cohesion across Lowe’s Media Network.


It also highlighted the importance of designing for both internal clarity and external usability — especially when vendors rely on these tools to make strategic decisions.

Next Steps

  • Continue refining dashboard layouts and filtering interactions based on feedback

  • Expand export functionality with more customizable options

  • Integrate additional creative performance metrics to support richer analysis

  • Improve usability of the Campaign Performance page for faster scanning and comparison

  • Monitor adoption and iterate based on vendor and internal team feedback

Product Launch

In October 2025, the platform I designed and built for Lowe’s Media Network was publicly launched at the Vendor Forum 2025. The rollout was highlighted in Jennifer Wilson’s LinkedIn post, underscoring the importance of empowering partners with actionable insights.

View Post

Cameron McKalvey